Privacy Policy

1. Introduction

Acerazeppa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acerazeppa.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or marketing communications
• Request information about our investment services
• Participate in surveys or feedback requests

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you marketing communications about our investment opportunities
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and security threats
• To analyze website usage and performance

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for marketing communications
• Legitimate Interest: For business operations, fraud prevention, and website analytics
• Contract Performance: To fulfill our obligations under any agreement with you
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist in our business operations
• When required by law or to comply with legal proceedings
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for 3 years, while marketing communications data is kept until you unsubscribe.

8. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

12. Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.